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Living Room Bedroom Dining Office Clearance

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(704) 443-7141 Contact Us

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Living Room Bedroom Dining Office Clearance

Resources

About Us Services Payment Options Customer Reviews

(704) 443-7141 Contact Us

Gallery

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CLT Furniture Home of the low price guarantee

9623 E Independence Blvd
Matthews, NC 28105
(704) 443-7141
denak.cltfurniture@gmail.com

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Privacy Policy • Terms of Service

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Service Guide

Pickup Options

Order ahead: Reserve items online or by phone for faster pickup.
Pickup window: We’ll confirm a pickup date/time once your order is ready.
What to bring: Photo ID + order confirmation (email/text).
Vehicle guidance: We’ll recommend vehicle size based on your items.

Tip: For large items, bring tie-down straps and a second person when possible.

Delivery & Assembly

Scheduled delivery: Choose a delivery date/time window at checkout (availability varies).
In-room placement: Delivery teams can place items in your room of choice where accessible.
Assembly options: Assembly may be available for select items (fees may apply).
Prep checklist: Clear a path, protect floors if needed, and ensure pets are secured.

Assembly availability depends on product type and delivery area.

Returns & Exchanges

Start a return: Contact us with your order number and photos (if damaged/defective).
Condition: Items should be in original condition with packaging where possible.
Exchanges: We can help swap sizes/colors when inventory permits.
Damages: Report delivery damage promptly so we can resolve it fast.

Return eligibility and timelines may vary by product category (e.g., clearance/final sale).

Warranty & Support

Coverage: Manufacturer warranty applies to many items (terms vary by brand).
Claims made easy: Provide order #, photos, and a brief description of the issue.
Replacement parts: We can help request missing hardware or parts when available.
Care guidance: We’ll share care/maintenance tips to extend product life.

Need help fast? Use the “Contact Support” button below and include your order number.

Need More Help? Contact Us

Privacy Policy

How CLT Furniture collects, uses, and protects your information.

Overview

This Privacy Policy explains how CLT Furniture collects, uses, and protects information when you browse our website, contact us, or place an order. By using our site, you agree to the practices described below.

Effective date: January 21, 2026

Information We Collect

Contact information: Name, email, phone number, and address when you contact us or request service.
Order details: Products requested, delivery/pickup preferences, and related notes.
Messages: Information you include in forms, texts, emails, or calls.
Website usage: Pages viewed, approximate location, device/browser type, and referral source (when available).

We do not intentionally collect sensitive personal information through our website.

How We Use Information

To provide service: Respond to questions, confirm orders, and coordinate delivery or pickup.
To improve the website: Understand what visitors find helpful and improve navigation/content.
For communication: Send updates about your inquiry, order, or support request.
For business operations: Record-keeping, internal reporting, and preventing fraud/abuse.

Sharing & Disclosure

We do not sell your personal information. We may share limited information only when necessary to:

Process services: Delivery partners or installers (only what they need to complete the job).
Operate the site: Service providers that host or maintain our website/forms.
Legal requirements: Comply with applicable laws, regulations, or lawful requests.

Cookies & Tracking

Our site may use cookies or similar technologies to support basic functionality and measure performance. You can control cookies through your browser settings. Disabling cookies may affect some features.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is 100% secure, but we work to reduce risk and protect your data.

Your Choices

Update information: You may request corrections to your contact details.
Marketing: If we send promotional messages, you can opt out at any time.
Access & deletion: You may request access to or deletion of information where applicable.

Requests may require identity verification.

Questions about this Policy? Contact Us

Terms of Service

The rules and guidelines for using our website and services.

Acceptance

By accessing or using this website, you agree to these Terms of Service. If you do not agree, please do not use the site.

Effective date: January 21, 2026

Website Use

Use the website for lawful purposes only.
Do not attempt to disrupt site functionality or access restricted areas.
Content on this site (text, images, branding) may not be copied or reused without permission.

Orders & Pricing

Pricing: Prices may change without notice and may vary by availability.
Confirmations: Orders are confirmed once payment/deposit is received and availability is verified.
Deposits: Deposits may be required to reserve items.

If there is a pricing error or inventory issue, we will contact you with available options.

Delivery & Pickup

Scheduling: Delivery/pickup windows are subject to availability.
Access: Customers are responsible for ensuring safe access (stairs, elevators, door clearance).
Delays: Weather, traffic, and supply constraints can cause delays beyond our control.

Returns

Return eligibility may vary by product category. Some items (e.g., clearance/final sale or special orders) may not be eligible for return.

Contact us promptly with your order number to start a return request.
Items should be in original condition where possible.
Delivery fees and assembly fees may be non-refundable where applicable.

Warranty

Many products include a manufacturer warranty. Coverage and duration vary by brand/product. We can assist with warranty claims using your order details.

Limitation of Liability

To the fullest extent permitted by law, CLT Furniture is not liable for indirect, incidental, or consequential damages arising from the use of this website or from products/services purchased.

Changes to These Terms

We may update these Terms from time to time. Updates will be posted here with a revised effective date.

Questions about these Terms? Contact Us